Stakeholder Management

Who needs to know what, and when

Every project has stakeholders who can accelerate it or stop it. This course covers how to map stakeholders by influence and interest, how to tailor communication to each quadrant, and how to manage the conversations that determine whether your work gets implemented or shelved. Practical, not theoretical — built for analysts and programme managers who need to navigate real organisational dynamics.

Framework: Stakeholder Management

A framework for identifying, mapping, and communicating with stakeholders across an influence-interest matrix. Covers stakeholder analysis, communication planning, managing resistance, and the specific communication needs of each stakeholder quadrant.

Capstone Project: Build a Stakeholder Communication Plan

Map the stakeholders for a real project or programme you are working on, identify the three highest-risk relationships, and produce a one-page communication plan with tailored messages and cadences for each key stakeholder group.

Course Details

Duration: 3 hours

Level: intermediate

Category: Communication

Course Curriculum — 5 Modules

  1. Why Projects Fail at the Stakeholder Layer

    Duration: 25 minutes

    Includes: Quiz

  2. The Influence-Interest Matrix

    Duration: 30 minutes

    Includes: Quiz

  3. Tailoring Communication to Each Quadrant

    Duration: 30 minutes

    Includes: Quiz

  4. Managing Resistance

    Duration: 30 minutes

    Includes: Quiz

  5. Building Your Stakeholder Communication Plan

    Duration: 25 minutes

    Includes: Quiz

Enroll now at Framework First Academy to learn Stakeholder Management through structured frameworks and real-world projects.