Stakeholder Management
Identify, map, and engage the people who can make or break your work. Power-interest mapping, engagement plans, and communication rhythms that keep sponsors on side.
The framework
Stakeholder Management
A framework for identifying, mapping, and communicating with stakeholders across an influence-interest matrix. Covers stakeholder analysis, communication planning, managing resistance, and the specific communication needs of each stakeholder quadrant.
How you'll learn
Text-first. Practice-heavy. No video lectures.
15-minute text lessons
Short, dense reading you can finish between meetings — not hour-long video lectures.
Hands-on exercises
Apply the framework to a realistic scenario, right in the module where you learned it.
Quizzes & assessments
Check your judgment, not just your memory — most questions are situational.
Certificate on completion
Finish a course and get a shareable certificate, automatically.
About this course
Every project has stakeholders who can accelerate it or stop it. This course covers how to map stakeholders by influence and interest, how to tailor communication to each quadrant, and how to manage the conversations that determine whether your work gets implemented or shelved. Practical, not theoretical — built for analysts and programme managers who need to navigate real organisational dynamics.
The project: Build a Stakeholder Communication Plan
Map the stakeholders for a real project or programme you are working on, identify the three highest-risk relationships, and produce a one-page communication plan with tailored messages and cadences for each key stakeholder group.
- 1Free preview
Why Projects Fail at the Stakeholder Layer
25 min· Knowledge check - 2
The Influence-Interest Matrix
30 min· Knowledge check· 📚 1 resource - 3
Tailoring Communication to Each Quadrant
30 min· Knowledge check - 4
Managing Resistance
30 min· Knowledge check· 📚 1 resource - 5
Building Your Stakeholder Communication Plan
25 min· Knowledge check