Contact
Talk to a human.
Questions about courses, team seats, or your account? We reply within two business days — usually faster. You can also email us directly at support@frameworkfirst.site.
Before you write — quick answers
- Course access problems? Sign in first, then check your Dashboard — most "missing course" issues are just a second account with a different email.
- Teams and bulk seats? Tell us your team size and the tracks you're considering — we reply with a quote and a rollout plan within two business days.
- Refunds? Every purchase carries a 14-day money-back guarantee. Include the email you paid with and we'll process it — no questions, no forms.
- Receipts and invoices? Receipts arrive by email right after payment. If yours didn't, check spam, then write to us and we'll resend it.